Fluke China, a global leader in test and measurement, and JD Industrial, a leading Chinese enterprise in industrial supply chain technology and services, recently officially signed a strategic cooperation agreement. Mr. Parker Burke, Global President of Fluke, Ms. Hu Zuxin, Global Vice President of Fluke International Business, Ms. Zhou Xinyan, Senior Director of Fluke China Distribution Business, Southeast Asia and Taiwan (China) Business, and Mr. Song Chunzheng, SEC Member of JD Group and CEO of JD Industrial, jointly attended the signing ceremony. According to the agreement, the two parties will actively explore in-depth cooperation in fields such as industrial products, intelligent procurement, intelligent logistics, marketing, public welfare, financial services, and after-sales market. They will jointly drive the digital and intelligent transformation and upgrading of the supply chain in the instrument and meter industry, help customers reduce procurement costs and improve efficiency, and work together to serve China’s new industrialization process.
Fluke is a global leader in professional electronic test tools. With safe, durable, accurate, and easy-to-use products, it helps industries around the world operate efficiently and develop continuously. Since entering the Chinese market in 1978, Fluke has been committed to providing technical experts, engineers, electrical and metrology professionals in China’s industrial, electronic, and electrical fields with test and calibration equipment covering from installation to maintenance management, so as to offer better services and faster feedback to Chinese customers.
As a provider of industrial supply chain technology and service solutions under JD Group, JD Industrial has long been serving the digital and intelligent transformation of the supply chain in the industrial manufacturing field. As a leading Chinese enterprise in industrial supply chain technology and services, it has solid and complete digital infrastructure capabilities, advanced supply chain technology capabilities, and mature operation experience. It serves approximately 11,000 large enterprises and millions of small and medium-sized enterprises, and provides end-to-end overseas industrial product supply chain services for Chinese enterprises going global, multinational corporations, and large local overseas enterprises.
JD Industrial and Fluke have a long-standing foundation of good cooperation. Through omni-channel resources such as the "Taipu" solution, JD Gongpinhui, JD Hardware City, and retail stores, JD Industrial’s refined supply chain model of "one product for multiple terminals" has helped Fluke cover more scenarios and customer groups in China, expand more large enterprises and small and medium-sized enterprise customers, and further increase market penetration.
Test instruments play an indispensable role in industrial manufacturing. Their reliability is directly related to product quality, production efficiency, and operational safety, and they are the basic support for the intelligent transformation of industry. However, the supply chain and procurement service links of test instruments have long been plagued by many pain points:
The instrument and meter category has strong professionalism and complex specifications and parameters. Traditional procurement personnel often lack professional product selection knowledge, which easily leads to improper selection and mismatch between supply and demand.
The traditional "multi-level distribution" model results in many intermediate links in the supply chain, poor information transparency, and high procurement costs.
Delivery timeliness is difficult to guarantee. Scenarios such as emergency maintenance and project construction have high requirements for the delivery timeliness of instruments and meters, but the slow response of the traditional supply chain affects the continuity of production and operation.
Service quality is uneven. Professional services such as product installation, calibration, and maintenance lack standards, which affects the user experience and equipment life cycle.
To address these industry pain points, the cooperation between Fluke and JD Industrial will extend from product procurement to digital and intelligent innovation across the entire supply chain. They will jointly build a more complete and efficient supply chain cooperation model to improve supply collaboration efficiency. Focusing on JD Industrial’s large enterprises, small and medium-sized enterprises, professional users, and individual consumers, the two parties will carry out exclusive supply cooperation for key products and localized distributor deployment. This will enhance supply chain stability and response speed, improve market response speed and service capabilities, ensure the coordinated development of businesses at all terminals, meet the procurement needs of diverse customers, and actively promote the linkage between JD Industrial’s overseas markets and Fluke’s sales system.
The two parties will also jointly explore the marketing model of industrial product e-commerce to increase the sales volume of Fluke’s instruments and meters on JD Industrial’s platform. Based on big data and artificial intelligence technology, they will automatically sense procurement needs and trigger replenishment reminders. After enterprises place orders, JD Logistics will provide efficient warehouse distribution and logistics services to deliver products accurately, ensuring the smooth progress of enterprise production.
Mr. Song Chunzheng, SEC Member of JD Group and CEO of JD Industrial, stated that the strategic cooperation with Fluke is an important achievement of JD Industrial in deepening its service capabilities in the instrument and meter category, and more importantly, it is a key measure for both parties to jointly promote the digital and intelligent transformation of the industrial supply chain. As an industrial supply chain service provider that understands both the industry and digitalization, JD Industrial will give full play to its digital and intelligent supply chain technology and service capabilities, join hands with Fluke to build a professional and reliable industry supply chain, jointly promote the digital and intelligent upgrade of the instrument and meter industry, and help customers reduce costs and improve efficiency.
Ms. Hu Zuxin, Global Vice President of Fluke International Business, said that she is very pleased to deepen cooperation with JD Industrial. This not only enhances Fluke’s digital service capabilities for local customers but also joins hands with JD Industrial to connect key nodes of the industrial chain and improve overall operational efficiency.
Mr. Parker Burke, Global President of Fluke, also expressed great expectations for the cooperation between the two parties. He said that Fluke has always been committed to providing high-quality test and measurement solutions for industrial users around the world. Through this strategic cooperation with JD Industrial, the in-depth integration of the two parties in localized deployment and logistics collaboration will jointly promote the efficient collaboration of all links in the industrial chain.
(Reprinted from https://news.eccn.com/）